Privacy Policy

Last Updated: December 30, 2024

ILLUMA COM ("we," "us," or "our") operates the illumacom.co website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact forms or request information
  • Create an account or subscribe to our services
  • Communicate with us via email, phone, or chat
  • Submit a support request

This may include your name, email address, phone number, company name, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Analyze usage patterns to improve user experience
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data, including:

  • Analytics: Google Analytics to understand website usage
  • Payment Processing: Stripe for secure payment handling
  • Email Services: For marketing and transactional emails
  • Hosting: Cloud infrastructure providers

These third parties have their own privacy policies governing the use of your information.

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent
  • Successors in the event of a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Data portability

To exercise these rights, contact us at the information provided below.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: