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rocket_launch Getting Started
  • Introduction
  • Quickstart
  • Core Concepts
  • Account Setup
inventory_2 Catalog
  • Products
  • Categories
  • Brands
  • Attributes
  • Variants
  • Bulk Import
warehouse Vendors & Supply
  • Vendors Overview
  • Adding a Vendor
  • Vendor Connections
  • Product Feeds
  • Spreadsheet Uploads
  • The Review Queue
  • Inventory Feeds
  • Vendor Categories
  • Enrichment & Content Feeds
  • Sending Purchase Orders
  • Troubleshooting Vendor Feeds
hub Channels
  • Channel Hub overview
  • How listings work: assign, publish & status
  • Listing your catalog: bulk actions
  • Syncing inventory, price & product data
  • Connect Google Shopping
  • Connect Amazon
  • Connect eBay
  • Connect Walmart
  • Listing mapping & importing existing listings
  • Troubleshooting listings & sync
shopping_cart Orders
  • Order Lifecycle
  • Managing Orders
  • Returns & Refunds
account_tree Flows & Automation
  • Flow Basics
  • Triggers & Actions
  • ShipStation Setup
  • Flow Recipes
  • Notifications, Email & Webhooks
  • Pick Ticket Flows
  • Cases and Task Cards from Flows
local_shipping Fulfillment & Shipping
  • Fulfillment Overview
  • Shipping Rates
  • Labels & Tracking
settings Settings & Admin
  • Team & Roles
  • Roles & permissions
  • Billing
  • Integrations & Locations
  • API Keys
price_change Pricing & Repricing
  • Apex Repricer: Overview
  • How Apex decides a price
  • Setting Up Apex Repricer
  • Pricing Strategies
  • Costs, Floors & Overrides
  • New listings and first prices
  • Business (B2B) Pricing
  • Repricer Settings
  • Price Verification & Health
  • Monitoring: Status, Decisions, Offers, Competitors
  • Troubleshooting & FAQ
  • Glossary
dashboard_customize Website Builder
  • Website Builder overview
  • Opening the editor
  • The editor layout
  • Adding & arranging blocks
  • Editing block content
  • Image controls: Fit & Focal Point
  • Appearance & Theme Overrides
  • Saving & publishing
  • Block library
  • Blocks: Core & Media
  • Blocks: Content
  • Blocks: Advanced
  • Blocks: Ecommerce & Product
  • Blocks: Parts
tune Your Workspace
  • Customizing tables
  • Saved views & filters
  • Your sidebar & startup tabs
  • My Preferences
palette Theme & Branding
  • How theming works
  • Colors
  • Typography
  • Spacing & layout
  • Buttons, cards & inputs
  • Header
  • Footer
  • Hero & CTA defaults
  • Custom CSS & fonts
  • Animations
  • Per-block overrides
campaign Marketing & Analytics
  • Marketing & Analytics: Overview
  • Connect Google Analytics & Tag Manager
  • What Gets Tracked
  • Cookie Consent & Privacy
  • Google Ads Conversion Tracking
  • Meta & Reddit Pixels
  • Traffic Sources & Attribution
  • Verify Your Tracking Works
  • Unlock Your Data in GA4
  • Promotions overview
  • Creating a promotion
  • Targeting rules
  • Margin protection
  • Signup popup
  • Welcome emails
  • Troubleshooting & FAQ
Docs/Orders
shopping_cart

Orders

Every sale from every channel on one Orders page, with the same statuses everywhere.

Order LifecycleThe three statuses every order carries and what moves each one.Managing OrdersWork the Orders page: search, filter, use the tabs and bulk actions, and open an order.Returns & RefundsCancel unshipped orders, refund card payments, and process returns while keeping stock and channel records accurate.
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