The Orders inbox is where every sale lands. This page covers how to find what you need and process orders quickly.

The inbox

Go to Orders to see all orders across every channel. The top summarizes total revenue, unfulfilled orders, and the count needing attention.

Filters

Filter by status, fulfillment state, or channel. Combine them — Amazon + Paid + Unfulfilled is everything ready to ship from Amazon right now.

Search

Search by order number, customer name, email, SKU, or tracking number.

Working an individual order

Click any row to open the detail page: line items, customer/shipping info, payment status, and the full activity timeline. From here you can advance or hold the order, edit the shipping address, generate a label, or add internal notes.

⚠️ Warning: Make a habit of clearing Needs attention first each day — these orders won’t ship until resolved.

Bulk actions

Select multiple orders to apply an action to all at once — mark processing, push to fulfillment, or export. Pair with filters for speed.

Let automation do the routine

A flow that pushes paid orders to ShipStation turns your inbox into an exception queue rather than a to-do list.